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2022/06/11 20:20




Thank you for visiting whoopie roux *
All whoopie roux items are original creations — handmade with care and love in home studio in Japan. 

- International Orders -
We ship worldwide by International ePacket Light or EMS. Please choose the area at the shipping section on order page. (Destination countries available are subject to change without notice.)
We are NOT responsible for missing, lost, or stolen packages outside of our control once we deliver packages to the Post Office. If you prefer other options, please feel free to let us know before checkout :)

- Payment -
You can checkout in your local currency. Our prices are always listed in JPY, so the final price you'll pay may vary.

- Customs Charges -
We don’t have any control over your country's customs officials. Some countries will require duty charges for international packages and others will not. Please be advised to find out your country’s customs and duty policies if you’re concerned.

- Return Policy -
We accept returns and exchanges only when items were safely delivered but damaged in the box. Please contact us then within 5days from delivery.

We are so proud to have you at our shop. If you have any questions, please feel free to contact us! We are happy to reply in English in 1-2 business days.

*Note: Please bear in mind that actual items may slightly differ from photos in terms of color due to the difference of shooting facilities, computer display screens, or other factors.

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Please find some helpful tips below to maintain the quality and brilliance of whoopie roux costume jewelry.

PLATED CARE (14K / 18K gold or rhodium)
 • Try not to clutter the costume jewelry together or it may be scratched. 
 • Consider removing the costume jewelry before going to sleep, practicing any sports and when you are in contact with water.
 • Use a super soft, dry cloth after each wear and carefully remove any make up or skin cream. When not wearing, it is preferable to store the costume jewelry in a small sealable plastic bag, and always keep away from natural sunlight and heat.

SILVER CARE
 • The key to maintaining shine is to keep wearing the silver item as skin acidity naturally keeps the silver shiny.
 • Use a silver polishing cloth ,dip cleaner or metal paste to shine up the silver item. Avoid using them over the vintage stone or swarovski or their appearance may be changed.
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